Terms and Conditions for Northern Hearth Guild

Welcome to the Northern Hearth Guild. These Terms and Conditions govern your use of our online platform and the services we provide, including the sale of handcrafted eco-friendly products, community workshop registrations, and engagement with our sustainable artisan practices. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing and using our site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, you must not use our site or services.

2. Services Provided

Northern Hearth Guild offers a range of services designed to promote and sell handcrafted eco-friendly products, and foster a community around sustainable artisan practices. These services include, but are not limited to:

3. Product Information and Orders

We strive to ensure that all product descriptions, images, and prices on our site are accurate. However, due to the artisanal nature of our goods, slight variations in color, texture, and size may occur. All products are subject to availability. When you place an order, you are making an offer to purchase the product(s) in your order.

4. Pricing and Payment

All prices displayed on our site are in Canadian Dollars (CAD) unless otherwise stated. We reserve the right to change prices at any time without prior notice. Payment must be made in full at the time of purchase through the payment methods specified on our online platform.

5. Shipping and Delivery

Shipping details, including costs and estimated delivery times, will be provided during the checkout process. We aim to dispatch orders promptly, but delivery times may vary depending on the destination and external factors. Northern Hearth Guild is not responsible for delays caused by shipping carriers.

6. Returns and Refunds

We stand by the quality of our handcrafted products. If you are not satisfied with your purchase, please refer to our dedicated Returns Policy page for detailed information on how to return items and qualify for a refund or exchange. Custom orders may be subject to different return conditions.

7. Intellectual Property

All content on this site, including text, graphics, logos, images, product designs, and workshop materials, is the property of Northern Hearth Guild or its content suppliers and is protected by international copyright laws. Unauthorized reproduction or distribution is strictly prohibited.

8. User Conduct

You agree to use our site and services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of our site. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our site.

9. Links to Third-Party Websites

Our site may contain links to third-party websites or services that are not owned or controlled by Northern Hearth Guild. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

10. Disclaimer of Warranties; Limitation of Liability

Our site and services are provided on an "as is" and "as available" basis. Northern Hearth Guild makes no representations or warranties of any kind, express or implied, as to the operation of our site or the information, content, materials, or products included on our site. To the full extent permissible by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Northern Hearth Guild will not be liable for any damages of any kind arising from the use of our site or services, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless Northern Hearth Guild and its directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your (or anyone using your account's) violation of these Terms.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.

13. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide reasonable notice of any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Northern Hearth Guild

839 King Street West, Suite 300,

Toronto, ON, M5V 1J9, Canada

Phone: (416) 555-0187

Thank you for supporting Northern Hearth Guild's commitment to sustainable artisan practices.